Privacy Notice

We may collect and process the following personal information about you;

Personal information you give to us:
This is information about you that you have provided by:

• entering information via our contact form on our website,
• social media pages
• or when corresponding with us via phone, email or otherwise.

The information is provided voluntarily.

We will process that information so we can correspond with you and keep records of such correspondence. The reason we are processing this data is to ensure the proper administration of our business our “legitimate interest”. Detailed information can be found in our privacy policy.

Personal information we collect about you: We may automatically collect the following personal information from our web servers: the pages that you browse on our website, and the date of your visit. your Internet protocol (IP) address. Detailed information can be found in our cookies policy.

Personal information we may receive from other sources: We may obtain certain personal information about you from third party companies. For details on the legal basis on which we rely to process this information please click here.

For information about withdrawing your consent or corrections and complaints please see section 8.3 of our privacy policy.

We may use and process your personal information where necessary in order for us to pursue our legitimate interests as a business or for general administration including managing your queries, complaints and to send you any service messages.

We may also use and process your personal information where necessary for the performance of a contract with you, or in order to take action at your request before entering into a contract with you.

We will at all times comply with our legal obligations.

Detailed information on how we may use your data can be found in section 4 of our privacy policy.

Your data is held in a secure database with restricted access and multi-factor authentication. Systems are in place to ensure protection against unauthorised or unlawful processing and against accidental loss, destruction or damage. We will always take necessary steps to ensure that appropriate security measures are taken so that your privacy rights continue to be protected.

The duration of time that we retain your collected personal data is determined by us, in a reasonable manner, based on a number of factors. These include the purpose for which we use the information and our obligations under other laws.

We only preserve personal data in an identifiable format for the period of time that is necessary.

Your personal information may be required to establish, bring or defend legal claims. In this case, we retain your personal data for 7 years after the last occasion on which we used the information in one of the ways that is specified in How we use your personal information in section 4 of our privacy policy.

We may disclose your information to our third party service providers, agents, subcontractors and other organisations for the purpose of providing products and/or services to us or directly to you on our behalf. These third parties may include cloud services providers (for hosting and email management), advertising agencies, administrative services or supplementary third parties that provide additional services to us. In all cases we require our third party partners to have the systems and controls in place to adhere to GDPR and protect your information.

We may, with your consent, tell you about products and services supplied by our preferred media partners or third parties.

We may have to share your information If we are under a duty to comply with any legal obligation.

Under data protection law, you have a number of rights in relation to your personal information. If you wish to exercise any of your rights, we may ask you for information to confirm your identity.

• Correcting and updating your personal information.
• Withdrawing your consent.
• Objecting to our use of your personal information and automated decisions made about you.
• Erasing your personal information or restricting its processing.

To exercise any of the above rights please contact us:

• Email us at dataprotection@europeandissemination.eu
• Call us on 01785 336398
• Write to us at: European Dissemination Media Agency Limited, Staffordshire University Business Village, Staffordshire Technology Park, Dyson Way, Stafford, ST18 0TW.

We will always try to resolve your concerns. In the first instance please contact our Data Controller and GDPR owner on:

• Email dataprotection@europeandissemination.eu
• Call us on 01785 336398
• Write to us at: European Dissemination Media Agency Limited, Staffordshire University Business Village, Staffordshire Technology Park, Dyson Way, Stafford, ST18 0TW

In the unlikely event we have not been able to satisfy your concerns you can contact the Information Commissioner’s Office at www.ico.org.uk